terms and conditions

1. General Information

TankShield is a manufacturer and seller of premium water tank covers designed to reduce water temperature and protect tanks from external elements.

By using our website, you confirm that:

  • You are at least 18 years old
  • You are providing accurate and complete information
  • You agree to all terms stated here

2. Products & Pricing

  • All products are manufactured with high-quality materials and designed for durability and insulation performance.
  • Prices are listed in INR (₹) and are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product at any time.

3. Order Acceptance

  • Once an order is placed, you will receive a confirmation message.
  • We reserve the right to accept or reject any order due to:
    • Product availability
    • Pricing errors
    • Suspicious or fraudulent activity

4. Payments

  • We accept prepaid payments through secure payment gateways.
  • Partial payments (if applicable) are non-refundable unless explicitly stated.
  • Cash on Delivery (if available) is subject to serviceability.

5. Shipping & Delivery

  • Orders are processed within the specified timeframe mentioned on the website.
  • Delivery timelines may vary depending on location and courier availability.
  • TankShield is not responsible for delays caused by logistics partners or unforeseen circumstances.

6. Cancellation Policy

  • Once an order is placed, cancellation is not allowed.
  • Please review your order carefully before completing the purchase.

7. Return & Refund Policy

  • Due to the nature of the product, we do not offer returns or exchanges.
  • Replacement is only applicable if:
    • The product is damaged or torn at the time of delivery
  • To request a replacement:
    • Contact us within 24–48 hours of delivery
    • Provide clear images/videos as proof

8. Product Usage

  • TankShield products are designed for specific tank sizes (e.g., 500L, 1000L).
  • Customers are responsible for selecting the correct size.
  • Improper usage or installation voids any replacement claims.

9. Intellectual Property

  • All content on this website (images, logos, text, designs) is the property of TankShield.
  • Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

  • TankShield is not liable for:
    • Indirect or incidental damages
    • Improper installation or misuse
    • Environmental factors affecting performance

11. Privacy

  • Your personal information is handled securely and used only for order processing and communication.
  • We do not sell or misuse customer data.

12. Changes to Terms

  • TankShield reserves the right to update these Terms & Conditions at any time without prior notice.
  • Continued use of the website implies acceptance of updated terms.